Yeats Through A Modernist Lens. The Modernist View Of Poetry

Yeats through a Modernist Lens The modernist view of poetry is most often compounded through depictions of unparalleled chaos, fragmentation, and disjuncture from the poetic self and society as a whole. In William Butler Yeats’ poetry, he embodies these defining perspectives by his representation of society within concepts of decay. More specifically, Yeats’ poems â€Å"Leda and the Swan† and â€Å"The Second Coming† epitomize the poetic techniques that define modernist views of poetry. In essence, these two poems compile deviations from previously established poetic ideals and, in their place, create a disseverance between the poet, speaker, society, and audience. In â€Å"Leda and the Swan†, Yeats compounds the oppositional elements of modernism into†¦show more content†¦In contrast, Yeats’ inverted modernist version of the standing tradition invokes a sense of terror and disgust. For example, where in Shakespeare’s sonnet 18, the poet uses diction such as â€Å"lovely† and â€Å"darling†, Yeats’ â€Å"Leda and the Swan† incorporates terms like â€Å"terrified†, â€Å"brute† and â€Å"staggering†. This explicit opposition points to Yeats as a modernist figure; that is, Yeats’ use of form as a means to create conflicts within the poem highlights the most basic depictions of modernism, conveying a sense of fragmentation of society. Also in â€Å"Leda and the Swan† Yeats conveys a sense of modernism through a connection between the the concept of denaturalization of language and imagery. Denaturalization of language is the idea in the modernist period that words are no longer effective in expressing the intended meaning; language, instead of revealing meaning, only further conceals it. In this way, words no longer mean what they originally meant, which essentially aimed to disassemble previous poetic techniques that mirror the breakdown of society following the first World War. In stanza one, the swan’s â€Å"great wings† are â€Å"beating still†. Already, a certain ambiguity is introduced into the poem’s atmosphere. â€Å"Beating† seems to suggest movement, whereas â€Å"still† suggests the exact opposite. This paradoxical juxtaposition sets an eerie and distressing tone for the rest of the poem. It creates a precedent of

Impact Of Technology On The Music Industry - 1414 Words

Developments within the music industry are seemingly frequent and numerous due to diversity and the various issues faced. For a sector that consistently adapts to demand, it was logical to decipher a development which not only alters significant factors within the industry, but also a development which endures (and even encourages) smaller advancements. The increase in readily available technology has had a significant effect on the music industry. Unlike other developments, advancing technology is constant and boundless. As technology advances, as does the equipment and processes used in the music industry. There are various arguments on whether advancements are beneficial or unfavourable. In such an adaptable and flexible industry, perhaps technological advancement was always inevitable. It pushes figures in the industry to explore new methods of distribution, possibly expanding even further. Technology affects every single person in the music industry from musicians to consumers. It changes the way music is created and the way it is received. The Transition from Physical to Digital There is no doubt that the recent advancements in technology have granted further possibilities as entrepreneurs adapt to new concepts. The introduction of the internet was possibly the propelling factor that paved the way for new and competitive thinking. Today, millions of people are accustomed to using the web; it is very much a part of everyday life. â€Å"More than 70 per cent ofShow MoreRelatedTechnology And Its Impact On The Music Industry Essay2573 Words   |  11 Pages Technology and Its Impact on the Music Industry Name College Technology and its Impact on the Music Industry Introduction The creation of musical works has always been culminated by several different processes and usually involves many people. The process takes a lot of time delaying the release of music. Advancement in technology has played a significant role in the music production by lowering the length of time it takes to produce recorded material. Artists usually sign a contractRead MoreImpact Of Technology On The Music Industry1933 Words   |  8 PagesOver the years, music has become portable, starting with the transistor to a set of headphones. Technology has allowed us to create a diverse musical culture. Music will always have an effect on one’s culture, and it has definitely mad a huge impact on the use of technology. Cultural diversity is about bringing people closer together though the World Wide Web. Many music publishers are the key to cultural diversity when it comes to publishing all genres. They will increasingly continue to play aRead MoreThe Impact Of Technology On The Musi c Industry Essay2587 Words   |  11 PagesTechnology: The Significant Impacts on the Music Industry It’s intriguing how the music industry has significantly changed throughout the years due to the constant increase of technology. There are many different reasons to show how technology has made a huge impact whether positive or negative on this phenomenal industry. Music cultivates so much meaning to the world, and speaks volumes on the behalf of individuals when they don’t know what to physically say. That being said, whether it’s listeningRead MoreThe Impact Of Technology On The Music Industry1845 Words   |  8 Pagestoday’s music is trash. It’s repetitive and oversimplified, and all because of this new music technology constantly being developed. A listener rarely hears a piece of music that has not been touched by technology, but this isn’t necessarily a bad thing. These people fail to realize that the theory of music technology has been around since the 1700’s when Mozart invented a game using a die to compose music by chance ( Baggi). It is also important to realize the true of meaning of technology to societyRead MoreThe Impact Of Technology On The Music Industry Essay1310 Words   |  6 PagesTechnology has brought many advantageous opportunities to the music industry in the area of production and distribution. Besides popular and valuable instruments such as the electric guitar and the synthesizer, technology has brought us new production equipment such as high-fidelity microphones, re-mastering equipment and CD-ROMs that provide us with a crystal-clear sound of the recording. The development of these equipment has allowed the audience to experience a higher quality of sound coming fromRead MoreImpact Of Technology On The Music Industry Essay1139 Words   |  5 PagesCreating music has likewise turned out to be more open and more moderate with a few specialists recording work in their home, or enlisting out a recording studio for a day. Luke Henderson of Fluke Productions, a recording studio in Londo n perceives that contrasted and a quarter century, it is much simpler for craftsmen to kick begin their profession. When a track is transferred to the web it can be gotten to by individuals over the world on the off chance that they know where to look. The music businessRead MoreThe Impacts of Technology on Music Recording Industry and Society1751 Words   |  8 PagesThe Impacts of Technology on Music Recording Industry and Society TV has restored the daily life of family, Photography has altered the way we look at the world, the computer has changed everything.† (Mark Katz, 2010) It is true the computer has converted everything into digital. Digital technology has also changed the ways of sound and voice recording. It has gradually led to the changes not only in the production of sound but also in the views of societyRead MoreThe Impact of Technology on the Music Industry: a Study Into How Organisations Adapt in a Rapidly Evolving Business Environment7559 Words   |  31 PagesThe impact of technology on the music industry: A study into how organisations adapt in a rapidly evolving business environment Profile - Sam Ford from UK Indie band One Night Only. The Group have recorded a top 10 hit on the Top 40 UK Singles Chart in 2008 from their debut album â€Å"Started a Fire†. From your debut album Started a Fire, you had a top 10 hit with â€Å"Just For Tonight†. What did it take you to get to the point? How did you market and promote your band to get to this point, did itRead MoreThe Effect Of Digital Technology On The Music Industry1442 Words   |  6 Pagesï » ¿ The effect of digital technology on the music industry Nowadays, teenagers are living constantly surrounded by technology. Even if the younger generation may not see it, technology has had an impact on different factors. The widespread use of digital technology in the music industry has allowed consumers to reproduce digital versions of copyrighted songs inexpensively, with the help of many software and websites. There has been an increase in digital copying activities and those are most ofRead MoreBenefits And Benefits Of The Performance1749 Words   |  7 PagesMichael Jackson could rake in half a billion dollars† (Sherwell, 2014). With such profit potential, it is likely that the popularity of holograms will increase among event organisers. Arguably, technology does increase the ease of making a profit in some aspects. A current issue within the industry stems from ticket resale websites. In the circumstances of popular artists, tickets can sell out in minutes only to be resold for dramatically increased prices. â€Å"Tickets for Brand New’s June tour sold

Net Neutrality Paper Free Essays

Capitalism is an economic system characterized by private or corporate ownership of capital goods, by investments that are determined by private decision, and by prices, production, and the distribution of goods that are determined mainly by competition in a free market. (Merriam-Webster Online, 2010) The United States of America is considered a â€Å"free market†, in some cases. Internet Seen,’ice Providers own the tangible cables and pipes providing the service of connectivity to the internet. We will write a custom essay sample on Net Neutrality Paper or any similar topic only for you Order Now They are the bridge. They own the bridge. In a free market, they can regulate heir bridge how they see fit, within the parameters of the law. This same model is expressed by cell phone companies in the communication industry as well as cable companies in the television industry. Cellular phone companies own all the variables that make up their network. They then sell you service to connect to their network based off of their interpretation of what the market will allow. They dictate what you pay, how much usage you are allowed and what types of usages are allowed. Cable companies evolved in the same manner. Once a free entertainment source is now a billion dollar year industry marked with the footprints of capitalism. Cable companies put forth the ground work to make the cable experience what it is today. In return, they profit from their investments to do so. They also dictate what we pay and what types of usage we are allowed. These cable and cellular communication companies have thrived in our free market mentality but in the same instance have been regulated by government when it applies to the internet. In the same way they own the physical cables, the pipes underground, the satellites and the air space, they are providing the bridge. Without their bridges, the consumer cannot access the internet. In a free market society, we tell companies to manage their business according to what the market will allow. The market has allowed the cell phone industry to operate without regulation. The cable companies have thrived without regulation under the allowance of the market. The internet is no different. Property is any physical or intangible entity that is owned or possessed by a person or jointly by a group of people. Property is synonymous with ownership. Ownership is the exclusive right to possess and dispose of what oh own. â€Å"When you pull out the government, you take out socialism, and when you remove the rights of ownership and place the benefits broadly on the least able to pay for them, you have communism. It isn’t yet clear if socialism will work in the U. S. , and it is doubly doubtful that communism (aka â€Å"Net neutrality†) will ever work. † (Ender, 2010) In economic terms, calculability is the ability to exclude others from use of a good. Rivalry is when one person’s use of a good diminishes another’s ability to use that good. When you have a resource that doesn’t have calculability but does display rivalry you have what is known as ‘Tragedy of the Commons† which is an overused, under maintained resource (aka â€Å"the free-rider problem†). In Africa arose the possibility of the elephant becoming extinct from humans killing them for their hides and tusks. Two countries decided to act against this problem, Kenya and Rhodesia. Kenya took the approach of placing a ban on elephant poaching while Rhodesia gave property owners Private Property Rights to the elephants with incentives for elephant maintenance. Jenny’s elephant population decreased while Rhodesia increased dramatically. The conclusion of when property rights are given, ownership of property motivates protection and care for the property more efficiently than federal regulations. In economic terms the internet would be classified as an Clubbable resource. The classification of rival or non-rival is debatable due to bandwidth. However if we look at this example from the rival standpoint, it bears identical resemblance of the private goods industry. When property rights are given with incentives, the elephant will prosper. If ownership is revoked and regulations are implemented by government, we have Tragedy of the commons. Sip’s currently don’t have incentives to make broadband bandwidth accessible in all parts of our country due to lack of profitability. Therefore our elephant population (internet) will decrease. This is a simple example of how capitalism is a great model for economical success. It is the same model that has molded our country for over two centuries. Why the model is continually changing I do not know. The Internet is not public property. Telecommunications companies have spent billions Of dollars on network infrastructure all over the world. They did so in the hope of selling communications services to customers willing to pay for them. The government has no right to effectively nationalize Sip’s by telling them how run their networks. Proponents of net neutrality love to invent hypothetical scenarios of ways companies could abuse customers. It is true that a free society gives people the freedom to be stupid, wrong, and even malicious. The great thing about capitalism is that it also gives people the freedom to decide whom they want to do business with. A socialized Internet takes away that freedom and turns it over to politicians and lobbyists. Why do â€Å"net neutrality’ advocates ridicule politicians for impairing the Internet to a â€Å"series of tubes,† and then trust them to regulate it? (vessels, 2007) The Federal Communications Commission (FCC) has the ability to regulate wireless network providers by reclassifying them as Title II common carrier services, essentially equating them with cable and phone companies. That type of regulation would allow the FCC to impose traffic equality laws on all carriers, where under Washman’s proposal wireless providers would have been exempt. Verizon, AT and wireless association ACTA have opposed the PC’s measures, while Google, Faceable and Keep, among various public interest groups strongly supported them. (Prism, 2010) Phone and cable companies have argued that increased regulation of Internet practices could have a detrimental effect on the industry. They argue that tough regulations could deter network investments and hinder the expansion of broadband infrastructure. The free-speech objection to net neutrality has also gained some ground recently. The National Cable Telecommunications Association (NCAA) and ATT began citing First Amendment objections to net neutrality in public discussions and in filings with the FCC this year. The free-speech argument states that, by interfering with how phone and cable companies deliver Internet traffic the government would be manipulating the free-speech rights of providers such as ATT, Verizon and Compass. Jerome, 201 0) The Federal Communications Commission first established rules in 1 965 for cable systems which received signals by microwave antennas. In March 1 966, the Commission established rules for all cable systems (whether or not served by microwave). The Supreme Court affirmed the Commission’s jurisdiction over cable in United States v. Southwestern Cable Co. , 392 US. 157 (1968). The Court ruled that â€Å"the Commission has reasonably concluded that regulatory authority over CATV is imper ative if it is to perform with appropriate effectiveness certain of its responsibilities. The Court found the Commission needed authority over cable systems to assure the preservation of local broadcast service and to effect an equitable distribution of broadcast services among the various regions of the country. In March 1 972, new rules regarding cable television became effective. These rules required cable television operators to obtain a certificate Of compliance from the Commission prior to operating a cable elevation system or adding a television broadcast signal. The rules applicable to cable operators fell into several broad subject areas franchise standards, signal carriage, network program non-duplication and syndicated program exclusivity, non-broadcast or cable casting services, cross-ownership, equal employment opportunity, and technical standards. Cable television operators who originated programming were subject to equal time, Fairness Doctrine, sponsorship identification and other provisions similar to rules applicable to broadcasters. Cable operators were also required to maintain certain records ND to file annual reports with the Commission concerning general statistics, employment and finances. In succeeding years, the Commission modified or eliminated many of the rules. Among the more significant actions, the Commission deleted most of the franchise standards in 1 977, substituted a registration process for the certificate of compliance application process in 1978, and eliminated the distant signal carriage restrictions and syndicated program exclusivity rules in 1980. In 1 983, the Commission deleted its requirement that cable operators file financial information. In addition, court actions led to the deletion of the pay cable programming rules in 1977. In October 1 984, the U. S. Congress amended the Communications Act of 1 934 by adopting the Cable Communications policy Act of 1984. The 1 984 Cable Act established policies in the areas of ownership, channel usage, franchise provisions and renewals, subscriber rates and privacy, obscenity and lockers, unauthorized reception of services, equal employment opportunity, and pole attachments. The new law also defined jurisdictional boundaries among federal, state and local authorities for regulating cable elevation systems. Following the 1984 Cable Act, the number of households subscribing to cable television systems increased, as did the channel capacity of many cable systems. However, competition among distributors of cable services did not increase, and, in many communities, the rates for cable services far outpaced inflation. Responding to these problems, Congress enacted the Cable Television Consumer protection and Competition Act of 1992. The 1 992 Cable Act mandated a number of changes in the manner in which cable television is regulated. In adopting the 1 992 Cable Act, Congress dated that it wanted to promote the availability of diverse views and information, to rely on the marketplace to the maximum extent possible to achieve that availability, to ensure cable operators continue to expand their capacity and program offerings, to ensure cable operators do not have undue market power, and to ensure consumer interests are protected in the receipt of cable service. The Commission has adopted regulations to implement these goals. In adopting the Telecommunications Act of 1996, Congress noted that it wanted to provide a pro-competitive, De-regulatory national policy ramekin designed to accelerate rapidly private sector deployment of advanced telecommunications and information technologies and services to all Americans by opening all telecommunications markets to competition. The Commission has adopted regulations to implement the requirements of the 1996 Act and the intent of Congress. General Cable Television Industry and Regulation Information Fact Sheet, 2000) In the end life contains complex decision making decisions that come from those with opposing opinions. If we take positive economic results from the past and try to replicate them today, it might begin with clear and concise repertory rights pertaining to the internet. Let the free and open market drive competition to fuel creativity and innovation. How to cite Net Neutrality Paper, Papers

Innovation and Continuous Improvement for Operational System

Question: Dicsuss about theInnovation and Continuous Improvement for Operational System. Answer: Review performance and sustainability Describing key systems and processes of AC Gilbert Supply chain- The supply chain process used in AC Gilbert is a quality and solidly crafted materials that helped the company to remain popular in the market. The sales team take order from the customers; arrange delivery of materials to the customers with the help of retailers. Operational system- The operational system of AC Gilbert was a systematic approach to designing, planning, purchasing, manufacturing and distribution. The focus was on manufacturing educational toys for children and long-lasting toys for the children. Product/service delivery- The products of AC Gilbert were sold directly to the end users. The sales team received orders from the customers and arrange direct delivery of products to the customers by using transportation medium. Analysing three key systems and process After analysing the key systems and processes it can be seen that the managers of AC Gilbert focus more on interacting with the customers directly. This helped the company to understand the demands and needs of the customers. The new manager of the company developed 50 new toy lines and spends more on packaging the materials. According to Parmenter (2015), one of the main ways to improve the performance of an employee is to analyse and evaluate the performance using performance appraisal methods. Service level agreement between the customers is made directly hence, terms and conditions made with the customers represent the value of the company. Describing ways to monitor performance In order to maintain the performance of the company, it was imperative that AC Gilbert maintained and analysed the profits made per year. From the report it has been seen that the company suffered huge loss in the last few years of its existence (Tibballs, 1999). In this regard, it can be said that the use of benchmarking could have helped the company to gain a competitive advantage over its rivals such as Lego and Mattel. The review strategy that could have been used by the management is the 360 degree appraisal technique. This is effective in order to get the feedback of every employee in the organisation. Analysing variances from plans and targets of the KRAs From the report, it has been seen that up till 1966, the company had witnessed various changes in the activities that are essential for the success of a company. For example, changes in promotional activities helped the company to reach out to its customers. Despite this the sales of the company fell due to lack of ability to meet the expectations of the customers. The change in management saw the loss of many top level managers. The profit fluctuated and every year, the company began to suffer loss (Tibballs, 1999). These situations led to the shutting down of the company in 1967. Discussing trends relevant to the organisation According to Chen Chan (2014), trends in business are important in order to maintain a competitive advantage in the market. In the case of AC Gilbert, prior to 1960, the company had been able to innovate the quality of toys that it manufactured. The reputation of the company was not enough to earn them profits. This resulted in the falling standards of the company. However, the appointment of a new manager also changed the fortunes of the company. The opportunist business decisions made by Jack Wrather helped the company to remain stable in the market. Discussing possible use of advice from specialists Martin, Schiuma Healy (2014) stated that consultation with the internal as well as the external stakeholders can help a company make the right decisions. The specialists that were on board with the working of AC Gilbert could have advised the company to cut down the cost of the prices of the product. This could have helped the company to remain competitive in the market. Consultation with marketing and advertising consultants was also required. Costs incurred from promoting the company using television could have been cut down had the company promoted its product by other sources such as newspaper. Develop options for continuous improvement Developing performance improvement strategy In order to improve the performance of the employees of AC Gilbert in the modern world, it is necessary to delegate tasks to the employees based on the skills. Job satisfaction of the employees is important in order to maintain the efficiency of the workers (Hastings, 2010). Apart from this training and development of employees can increase the skill of the employees. The development of a proper communication model can help the employees and managers maintain communication with one another. Such strategies can be incorporated with the team members along with the managers by conducting meetings. Preparing minute management team briefing The management team can be briefed on the performance improvement strategies. This can be done by conducting a meeting in which the advantages and disadvantages of the strategies can be discussed. Some of the advantages of the strategies include providing employees with the task that suits their ability. This can help in meeting the goals of the organisation (Modarres, Kaminskiy Krivtsov, 2016). Communication can help in discussing every event and decisions that are taken in the organisation. However, on the downside, training and development of employees require time and money. This can prove a loss for the company. Hence, improvement in this department can be applied by providing on-job training. Lead sessions After analysing the possible performance improvement strategies, further options can be discussed with team members. These options need to come from gathering suggestions from the group and create ideas that are unique. For example, the implication of communication method can be done with the help of emails. This can help the employees, as well as the managers, maintain records in the organisation. However, there may be issues with the application of all the strategies. The training and development of the employees require the company to have good finances. Summarising results of the session After the end of the session, it was seen that the groups were divided into segments. One group were in favour of the changes that needed to be made in the organisation. According to Montibeller Winterfeldt (2015), changes in an organisation help in its improvement. Thus, encouraging the employees to change its method of productivity can help in improving the organisation. However, other groups were of the opinion that the traditional method of approaching organisational success is more effective than incorporating the improvement strategies. The manager of the company needs to provide approval for amending the strategy related to training and development. Hence, due to the varied decision provided by the team, the incorporation of the strategies is necessary. Incorporating results of session Korschun Swain (2014) stated that incorporating the results of the session can help AC Gilbert improve the method of performance in the organisation. The only change that was made by the group was to disallow the training of the employees. The training and development of the employees can be done while teaching them the art to manufacture toys and provide the best quality of packaging the products. The incorporation of this method can help the employees gain a first-hand experience of the job. The expectations from the employees can be improved and it can also help in enhancing the skills. However, it is also important for the managers to develop a risk analysis strategy in order to mitigate unseen errors. Developing risk analysis strategy Analysing the possibilities of risk in an organisation is important for every manager to consider (Aven, 2015). This is mainly because of the fact that the risk analysis can help in mitigating any disaster in a company. In the case of AC Gilbert, the risk analysis can be in the form of finance and stability of the employees. The financial stability needs to be such the mangers does not invest in extra production and advertising of the products. In return, it is necessary to focus on ways to motivate the employees by providing monetary and non-monetary incentives for the work done. This can help to retain employees in the organisation. Developing cost-benefit analysis strategy Keeping in mind the possibility of risk that can befall the company in terms of financial stability, it is necessary to develop the cost-effective strategy. Cost-effective strategy helps in marketing a company in terms of providing the cheapest goods and services (Nas, 2016). In the case of AC Gilbert, the company can minimise the cost that is incurred due to excess wastage of materials. These costs can be used for the betterment of the society as well as the organisation. Implement innovative processes Examining process to be implemented According to Mishan (2015), the changes incorporated in an organisation need to be implemented in order to analyse the results. In the case of AC Gilbert, the goal of the production manager is to increase productivity with minimum wastage. They also aim to improve the sustainability of the product by reducing the errors in the production line. The projected cost for the implementation of these strategies is over $2 million. In this regard, the benefits of the implementation of the production line are the faster completion of work. Developing action plans Activities Objectives Measures (KPI) Timeframes Promotional activities Reduce negative impact Implementing changes by motivating employees To improve the efficiency of the employees Identification of success can be done by monitoring the performance daily 2-3 weeks Promotion can be done proving knowledge to the employees regarding the benefits of change The negative impact can be reduced by following systematic change Table 1: Transition (Source: Created by author) Activities Objectives Measures (KPI) Timeframes Promotional activities Reduce negative impact Implement modern communicating devices To improve the relationship between employee and employer Success can be identified by allowing employees make direct communication to the managers 1 week Demonstration regarding meetings can be made about the benefits of communication Proper technical expertise is required to reduce negative impact Table 2: Communication (Source: Created by author) Developing two contingency plans Contingency plans include a backup plan in case the primary strategy of the managers fail in certain ways (Drucker, 2017). In the case of AC Gilbert, the contingency plans include the application of change management theory and providing a benchmark in order to promote the work of other organisations. Examining implementation issues and failures The implementation of the new plans may develop certain issues. These issues include lack of sufficient training of the employees. The new machines that were installed were complicated and as a result longer shifts were required to make them understand the new product. The failure caused due to the implementation of the new process can have a negative impact on the employees. The health of the employees is jeopardised due to unstable working hours. This violates the laws set in the OHS standard (Coates, 2014). Amending action plans and contingency plans In order to address the failures of the implementation, it is necessary that the action plan and the contingency plan need to be changed. The changes applied in these plans include the motivation of the employees. After bringing about major changes in the organisation, it is necessary to motivate the employees, in terms of accepting the changes. It has been seen that due to lack of training, employees are incapable of using the machines. Hence, according to Fayol (2016), training of the employees is a contingency plan that needs to be implemented. Developing a schedule for evaluation Evaluation of the changes and continuous improvement can be done after monitoring the performance every week. This includes the activities that are repeated continuously by the employees. These activities include proper learning of the skills of the employees. The skill and development of the employees need to be incorporated into the learning activities that may help the organisation to be more productivity. In order to analyse the improvement, evaluation needs to be done after every week. Reference Aven, T. (2015).Risk analysis. John Wiley Sons. Chen, A. P., Chan, A. P. (2014). Key performance indicators for measuring construction success.Benchmarking: an international journal,11(2), 203-221. Coates IV, J. C. (2014). Cost-Benefit Analysis of Financial Regulation: Case Studies and Implications.Yale LJ,124, 882. Drucker, P. F. (2017).What Makes an Effective Executive (Harvard Business Review Classics). Harvard Business Review Press. Fayol, H. (2016).General and industrial management. Ravenio Books. Hastings, N. A. (2010). Key performance indicators.Physical asset management, 319-322. Korschun, D., Swain, S. D. (2014). Corporate social responsibility, customer orientation, and the job performance of frontline employees.Journal of Marketing,78(3), 20-37. Martin, B., Schiuma, G., Healy, A. (2014). Intellectual capitaldefining key performance indicators for organizational knowledge assets.Business Process Management Journal,10(5), 551-569. Mishan, E. J. (2015).Elements of Cost-Benefit Analysis (Routledge Revivals). Routledge. Modarres, M., Kaminskiy, M. P., Krivtsov, V. (2016).Reliability engineering and risk analysis: a practical guide. CRC press. Montibeller, G., Winterfeldt, D. (2015). Cognitive and motivational biases in decision and risk analysis.Risk Analysis,35(7), 1230-1251. Nas, T. F. (2016).Cost-benefit analysis: Theory and application. Lexington Books. Parmenter, D. (2015).Key performance indicators: developing, implementing, and using winning KPIs. John Wiley Sons. Tibballs, G., 1999, Business blunders, A. C. Gilbert: Toy Story, Robinson Publishing Ltd, pp. 43.